Frequently Asked Questions
How does a subscription work?
A subscription gives you a monthly credit allotment that renews automatically. Credits work across all Premium APIs — Company Lookup, IP Address Unmasking, and IP Address Ranges — so you're never locked into a single endpoint. Cancel anytime from your billing dashboard.
What counts as an API call?
Each successful request to a Premium endpoint (HTTP 200) consumes credits from your balance. The number of credits used depends on the endpoint. Free endpoints — Industry Classification, Domain Parent-Child, and IP Address Detection — never consume credits.
What's the difference between a subscription and credits?
Subscriptions renew monthly — good if your usage is steady. Credits are a one-time buy that expire on a rolling 12-month basis, so they're better for burst jobs or if you just don't want a recurring charge. Either way, credits work across all Premium APIs.
Do unused subscription credits roll over?
Yes — unused subscription credits roll over and accumulate for up to 12 months. So if you have a slow month, you're not losing anything.
Can I cancel anytime?
Yes — cancel any subscription from your billing dashboard at any time. Cancellation stops future renewals and your paid access continues until the end of your current billing period.
Is afterSpark GDPR compliant?
Yes. We only return company-level data — nothing tied to individual people. No PII means your integration stays on the right side of GDPR and CCPA.